Stainless Steel hub recall on (SOME) TLG-500 systems

It is very clear that since the release of the TLG-500 system that we have somehow sent out 117 hubs that are incorrect in thickness.
The correct hubs are 7 gauge in thickness (right at 3/16" thick).  The incorrect hubs are 10 gauge in thickness and too thin for the intended load.

I have no idea who would have an incorrect hub since they went out by mistake along the way, so I am going to have to ask everyone to check their hub on their TLG-500 to be sure you have the correct hub.

I do not care how old your unit is, this is a recall for all 117 incorrect hubs that are out there flying and has nothing to do with your warranty period.

To date I have had two reports of hub failure which was more than enough for me to be looking for the reason.
By failure I mean the hub arms themselves can bend back in higher winds and make your unit look real funky.  Depending on your setup tower strike with the blade tips may also be possible.
There is no danger to you or your unit as a result of this mishap (even if they hit the tower, our stuff doesn't break), but it could be annoying to anyone that may have this problem as you will have to change out the hub or add one more hub to the one you already have (double).
If it looks like your blades are bowing backward towards the tower you may be one of of my lucky customers that received the wrong hub in your box.

There are two ways we can handle this:
One, you can send in your hub and I will send you out the correct hub for your unit.
Two, you can ask for a second hub like the incorrect one and you will get one matching hub and a longer set of blade mounting bolts which would in the end result in an even stronger hub than the original 7 gauge hub.  (This option will only be possible if I have some of the incorrect hubs back in.)

In order to tell if you have the correct hub with your unit you will need to measure the thickness of one of the stainless steel hub arms..
If you have the correct hub it will measure just shy of 3/16 of an inch...
If it is not just shy of 3/16 of an inch (and I do mean just shy) call me or email me right away so that we can get you what you need.

I do apologize for this mistake!  When I spent all the time I did developing the TLG-500 I had the best of intentions for making a system that you would not have to mess with for many years.
I never thought I would be putting out a recall on one of my wind generators and this really stinks to say the very least!!!!!

I want everyone to be happy with their TLG-500 systems so I need to make sure you have exactly what I intended for you to have.

I hope this mishap will not make anyone feel poorly towards TLG.
This is sad, and down right embarrassing to me and I am truly sorry for any inconvenience this may cause anyone.

Terry Galyon.  (620) 422-3700